1,
About meals
We will make every effort to accommodate dietary restrictions and food allergies.
Please contact us in advance.
※We will do our best to accommodate any food allergies or dietary restrictions. However, we may not be able to meet all requests.
※Please note that we cannot accommodate dietary requests on the day of your reservation.
2,
Cancellation Policy
A 100% cancellation fee applies to same-day cancellations for daytime dining reservations.
Please note the following cancellation fees for overnight stays:
4 to 7 days before
10%
2 to 3 days before
30%
The day before
50%
On the day
100%
For cancellations made 10 days before New Year’s holidays, Golden Week (GW), and the Obon period
10％
3,
Consecutive nights
We do not accept bookings for consecutive nights.
If you wish to book a consecutive night stay, please contact us in advance.
Please refrain from booking through multiple reservation sites such as Jalan and Rakuten.
Reserve
ご予約
ご予約は予約フォームまたは、
お電話にて承ります。
Tel.
0581-57-2532
電話受付時間 8:00〜21:00
Reserve
Reservations can be made using the reservation form or by phone.
Tel.
0581-57-2532
Phone hours: 8:00 AM – 9:00 PM
FAQ
About the room
Check-in time is 3:00 PM and check-out time is 10:30 AM.
No, you cannot enter your room before check-in time.
The hotel is not fully wheelchair accessible.
However, our staff will assist you as much as possible, so please contact us in advance.
Wheelchairs are available for use within the hotel upon request.
We do not allow pets to stay at the hotel.
The maximum number of guests is 8.
Western-style rooms are available.
All rooms are equipped with bidet toilets.
About the bath
The baths are available from 6:00 AM to 1:00 AM.
The same hours apply to the open-air baths in guest rooms.
Please note that cleaning takes place between 10:00 and 11:00 AM
We have two private baths available.
Reservations are required after check-in and are free for overnight guests.
For day visitors, advance reservations are required and a fee applies.
Yes, we offer one-day bathing.
We also offer a meal plan that includes a one-day bathing service.
About the meal
Both breakfast and dinner are served in a private dining room with a sunken hearth.
Dinner is served at 6:00 PM, 6:30 PM, and 7:00 PM. Breakfast is served at 7:30 AM, 8:00 AM, and 8:30 AM. Please inform us of your preferred time at check-in.
No, we do not accept consecutive nights.
We will do our best to accommodate your request, but there are some items we cannot accommodate, so please consult us at the time of reservation.
We will do our best to accommodate any food items you are not fond of.
About Traffic
We have our own free parking lot.
No, we do not offer a regular shuttle service
However, we operate a free shuttle bus during the winter season.
Please check the “Winter Transportation” page for details.
JR Gifu Station.
It takes about 1 hour and 50 minutes by bus to Itadori Village, and it is a short walk from the Itadori Swiss Village bus stop.
From December to March, snowfall and icy roads are possible.
If you are driving, we recommend using studless winter tires.
About Reservation
We accept Visa, Master, Saison Card, UnionPay, and PayPay.
Please call us for more information, as availability is limited. (TEL: 0581-57-2532)
Please call us for more information, as availability is limited. (TEL: 0581-57-2532)
Cancellation fees are as follows:
・4 to 7 days prior to check-in: 10% of the total reservation amount
・2 to 3 days prior: 30%
・The day before: 50%
・Same-day cancellation: 100%
・10 days prior to New Year’s Eve, New Year’s Day, Golden Week (GW), and the Obon period: 10%
Other
Mah-jongg and karaoke are not permitted.
Free Wi-Fi is available throughout the hotel.
All rooms are non-smoking.
Electronic cigarettes and heated cigarettes are also not permitted.
There are designated smoking areas in the hotel.
We are sorry. We do not allow it.
Information
